Exchange Policy

Our goal with 'MerchyMe' is to raise money for the small businesses and organizations we all love.

It is for this reason we are unable to process any returns.  Exchanges are allowed (see details below).  In the event of an exchange, MerchyMe will not be able to give any pay out to the associated organization for that exchanged item.  The money that would go to the organization will be used to manufacture another item for the exchange.  There is no pressure here, we just want to make you aware!

Exchanges:

Please print and fill out the exchange form here

Please mail the form and item(s) back to the address below.  When we receive your package we will manufacture and ship your requested item(s).

You are responsible for the cost of shipping the original item back to us.  We will cover the shipping cost for sending the replacement item(s).

MerchyMe Exchanges

11563 Grooms Rd.

Cincinnati, OH 45242

Defective manufacturing:

In the event you received an item with a manufacturing defect, please email hello@merchyme.com.  In the email please include a picture of the defect along with your order number.